Absolutely! Tax Collected at Source (TCS) is distinct from Tax Deducted at Source (TDS) and can be adjusted during your tax filings.

Individual taxpayers can utilise TCS as a form of advance tax. At Forex Aerowise, we'll provide an automated TCS certificate via email, allowing business owners to apply it towards their advance tax payments. Salaried individuals might also adjust TCS against TDS, contingent upon their employer verifying the TCS payment through the income tax portal.

Yes, linking PAN and Aadhaar is essential per the Income Tax Department's directives. The deadline for this linkage was June 30, 2023. An unlinked PAN will become inoperative post this date. Ensure your PAN and Aadhaar are linked before applying for the Forex Aerowise Multi-Currency Forex Card, as a valid PAN is a prerequisite.

Orders placed with full payment and necessary documents before noon on a working day are typically delivered the same day. Orders placed after midnight are usually delivered the next working day. Delivery times are subject to our terms and conditions.

The card is activated and funded within 24 hours of delivery. Customers will receive notification via email and SMS once the card is funded. Activation times are subject to our terms and conditions.

Cards are funded within 12 hours of receiving full payment and necessary travel documents on working days. Funding times for orders placed before holidays are adjusted accordingly. These times are subject to our terms and conditions.

The card unloading process is typically completed within 5 working days from the request. Unloading times for requests made before holidays are adjusted accordingly. These times are subject to our terms and conditions.

No, there is no markup on the currency conversion rate shown.

We offer all major and exotic currencies, available depending on the customer's location. Our full rate card provides a comprehensive list of available currencies.

Yes, the minimum order value for currency notes is INR 15,000.

Yes, customers can order as many currencies as available on the website, based on their destination countries.

This ensures that forex is purchased within 60 days (2 months) of your travel date.

Yes, but with specific conditions. Foreigners can sell forex up to 3000 USD per instance and purchase forex equivalent to their encashed amount with a valid encashment receipt. These transactions are not available online; orders can be placed via email.

To buy forex, foreigners need a Valid Passport, Visa, Air Ticket, and an Encashment certificate. To sell forex, a Valid Passport and Visa are required.

Yes, under similar conditions as foreigners. NRIs need a Valid Passport, OCI card, and Air Ticket for buying forex.

No, Forex Aerowise does not provide forex cards to foreigners or NRIs.

After placing an order, you will receive a confirmation email with a Unique Order Reference Number and order details. Our team will also contact you to address any queries.

Service charges vary by city. They range from Rs. 250 for orders up to Rs. 25,000 to no charge for orders over Rs. 1,00,001.

Orders placed before 1 p.m. are delivered the same business day. Orders after 1 p.m. may be delivered the same day or the next business day.

Forex Aerowise has a network of over 5000+ locations across 650 cities in India. Check our website for a full list of locations.

Yes, transactions are processed over a secure HTTPS connection with high levels of encryption.

With pay-on-delivery, you pay nothing until you receive your Forex products. This option is available through our no-obligation order on the Forex Aerowise website.

For amounts up to Rs. 50,000 per traveller, you can use various payment modes including cash. For amounts exceeding Rs. 50,000, payment must be made through RTGS, NEFT, personal cheque, pay order, or demand draft. Payments via credit/debit cards, online net banking, and e-wallets may be available in some cases, potentially incurring additional charges.

Yes, the rates on Forex Aerowise, Tripmoney, and Makemytrip are updated in real-time, as they are connected to a live market data feed.

Yes, you can add multiple currencies and products to your order cart and proceed with the purchase in a single transaction.

Forex Aerowise allows you to lock in live rates for up to three working days. To freeze rates, a refundable deposit of 2% of the order amount is required. This deposit is refunded once the order is completed. Fixed-rate orders are available from 10:00 AM to 3:30 PM on weekdays, excluding bank holidays.

A no-obligation order means you don't pay until the order is completed, similar to cash on delivery. This type of order doesn't guarantee a rate; rates at the time of order completion will apply. Such orders can be placed at any time.

You are entitled to a maximum of USD 250,000 per financial year under the Liberalized Remittance Scheme (LRS), which can be used in one or more trips. This includes any other remittances under LRS.

Yes, you can carry up to USD 3000 in currency notes, with the balance in other forms like traveller’s cheques or prepaid cards. Exceptions apply for travel to specific countries and Haj/Umrah pilgrims.

Yes, children of all ages have the same entitlements as adults, but minors below 14 cannot carry Forex cards or traveller’s cheques.

Yes, NRIs who have been in India for more than 180 days and foreign nationals residing in India can purchase forex under specific conditions.

Forex should be purchased within 60 days of travel, except for airline staff who may have an exemption.

Yes, under the LRS, limits for different types of travel can be combined, subject to the total limit of USD 250,000 per financial year.

Up to USD 250,000 per financial year, irrespective of the duration or number of trips. Within this, up to USD 3,000 in currency notes per visit is allowed.

A 'person resident in India' is someone who has been in India for more than 182 days in the previous financial year, but does not include specific categories of people who are outside India for employment, business, or other purposes indicating an intention to stay outside India for an uncertain period.

Close relatives include members of a Hindu Undivided Family (HUF), spouses, parents (including step-parents), children (including step-children), siblings (including step-siblings), and in-laws.

Specific exceptions apply for travellers to Iraq, Libya, Iran, the Russian Federation, the Commonwealth of Independent States, and Haj/Umrah pilgrims.

Forex orders can be cancelled without charge if no payment has been made. If a rate guarantee deposit is forfeited upon cancellation. For orders cancelled after full payment, the total amount minus a 2% cancellation fee will be refunded.

Various schemes under the RBI allow for forex purchase/remittance for leisure, business, emigration, education, medical reasons, maintenance of a relative abroad, real estate purchase, investment in stocks, gifts, donations, and personal transfers to own bank accounts abroad.

Business travel includes travel sponsored by Indian firms/companies/organisations, participation in international conferences/seminars, and specialised training/study tours.

USD 250,000 per annum for education-related expenses, including tuition fees, maintenance, and books.

Up to USD 250,000 for medical treatment abroad, and up to USD 25,000 for an accompanying attendant, within the overall LRS limit.

Up to USD 250,000 per financial year for employment abroad, under the LRS.

Gifts up to USD 2000 per financial year without declaration; beyond that, under LRS up to USD 250,000.

Up to USD 250,000 per person for emigration purposes, within the LRS limit.

Theres no limit to the amount of forex non-residents can bring into India. However, amounts exceeding certain thresholds must be declared.

Yes, under the LRS, resident Indians can invest up to USD 250,000 per financial year in overseas stocks, shares, and property.

Yes, under specific schemes, resident Indians can maintain foreign currency accounts in India.

Yes, up to USD 2000 in currency notes, traveller’s cheques, and foreign coins can be retained for future trips.

Yes, for specific cultural tours abroad, prior approval from the Ministry of Human Resources Development is required.

Yes, under the LRS, resident Indians can remit up to USD 250,000 per financial year for the maintenance of close relatives abroad.

Specific documents are required for personal travel, business travel, education, medical treatment, emigration, employment, gifting/donations, investments, and currency surrender.

Prepaid cards are valid for 5 years from the date of purchase.

Yes, a 2% advance payment is required to guarantee the rate for fixed-rate buy and remit orders.

GST/SGST is levied on currency conversion as per government slabs, based on the total amount exchanged.

Forex Aerowise waives off card issuance, loading, reloading, and unloading charges. However, using your card at ATMs abroad may incur additional fees. Note that transactions in a currency not loaded on your card or cash advances attract extra charges, detailed in your Forex card kit.

We offer Multi-Currency forex cards: Forex Aerowise Card and ICICI Bank Card, both powered by VISA. Availability of cards may vary by location and time.

Rates for currency notes and traveller's cheques depend on local market demand and supply, whereas local market conditions do not influence forex cards, wire transfers, and demand draft rates. Different products have varying rates due to differences in channel partner rates.

You will receive a notification via email and SMS to your registered contact details once your card is activated.

Remittances have specific utilisation dates based on the category under which they are booked - same day, next working day (TOM), or third working day (SPOT). Formalities must be completed within these periods.

Forex Aerowise charges a bank fee of Rs. 225 + GST for wire transfers. Additional charges may be applied by foreign banks receiving the remittance.

Immediately contact the Bank's Customer Support helpline. The bank will block your card and can arrange for Emergency Cash or a Replacement card. You'll need to verify your identity for these services.

The emergency customer support number is available on the back of your Forex card, in the card manual, and on the issuing bank's website.

Contact Forex Aerowise to request a replacement card delivered to your Indian residence. A fee of ₹ 200 applies for issuing a replacement card.

Yes, the Forex Aerowise Yes Bank Forex card is insured against various liabilities including lost card, counterfeit, skimming, phishing, online transactions, ATM losses, etc.

The charge for remitting funds through a Wire Transfer is Rs. 225 (excluding GST). The foreign receiving bank may apply additional charges.

Reload your Forex card online by creating a reload order on Forex Aerowise's website. Follow the instructions, upload documents, and make the payment. The reload process takes up to 24 working hours after compliance checks.

The refund process can take up to 5 working days after the request, provided the last transaction on the card was more than 10 days ago. Delays may occur if there's a discrepancy in the claimed balance or incorrect account details.

Yes, for orders confirmed before 1:00 PM on a working day. Orders confirmed after 1:00 PM are delivered the next working day.

These limits are determined by the terms & conditions of the issuing bank and are subject to change. Contact the bank or Forex Aerowise for further clarifications.

Fund transfer from a Forex card to an account online is not possible. However, you can transfer funds via POS at a foreign bank branch, known as POS Cash Advance, which is chargeable.

In case of receiving damaged, outdated, or torn currency notes, do not accept the delivery and inform Forex Aerowise immediately. Claims post delivery will not be entertained.

Yes, you can request an add-on card for a charge of ₹ 200. Payment for the add-on card should be made online.

Email an activation request for the add-on card to Forex Aerowise, including both the primary and add-on card numbers. Note that activating the add-on card permanently blocks the primary card.

The Forex Aerowise Yes Bank Forex card offers insurance coverage up to Rs. 1,50,000 for various liabilities.

To claim your loss, contact customer support to block the card and then send the required details to Forex Aerowise via email.

You must email basic details of the loss to care@forexaerowise.com within 7 working days from the date of loss. All claim documents should be sent to Forex Aerowise's address within 12 days of blocking the card.

The insurance covers primary cards only. Coverage includes internet-based transaction losses, unauthorised usage, skimming, counterfeit, duplication, phishing, and compromised cards. The policy does not cover losses due to system breakdowns, hacking, cyberattacks, or fraudulent transactions by persons known to the cardholder. The territory of insurance is worldwide, but coverage applies to international travel only. Terrorism is excluded.

Yes. Tax Collected at Source (TCS) can be adjusted when filing tax returns.

As an individual taxpayer, you can claim TCS and adjust it against your income tax liability as an advance tax payment. Forex Aerowise provides an automated TCS certificate for this purpose.

Yes, linking PAN and Aadhaar is mandatory as per Income Tax Department guidelines. The card issuance requires a valid PAN.

Cards are typically delivered the same day for orders placed before 12 PM on a working day, and the next working day for orders placed after 12 PM.

The card is activated and funded within 24 hours of delivery, with notifications sent via email and SMS.

Cards are funded within 12 hours of receiving full payment and necessary travel documents on working days.

The card unloading process is typically completed within 5 working days from the request.

No, there is no markup on the conversion rate shown.

All major and exotic currencies are available, depending on the customer's location. A full rate card is available for reference.

Yes, the minimum order value for currency notes is INR 15,000.

Yes, customers can purchase as many currencies as available on the website, based on their destination countries.

To ensure forex is purchased within 60 days from the travel date.

Foreigners not resident in India can sell forex up to 3000 USD per instance during their visit to India. They can also purchase forex equivalent to the encashed amount when returning to their country. Online orders for buying forex are not available to foreigners.

To buy forex, foreigners need a Valid Passport, Visa, Air Ticket, and an Encashment certificate. To sell forex, they need a Valid Passport and Visa.

NRIs in India for less than 182 days can sell and buy forex under similar conditions as foreigners.

No, forex cards are not available to foreigners or NRIs.

Upon order completion, a confirmation email with a Unique Order Reference Number and order details will be sent.

Service charges vary by city and order total, with specific rates applied based on the order amount.

Orders placed before 1 p.m. are delivered the same business day; orders after 1 p.m. are delivered the next day.

Payments up to Rs. 50,000 can be made using various modes, including cash. For amounts exceeding Rs. 50,000, payment must be made through RTGS, NEFT, personal cheque, pay order, or demand draft. Credit/debit cards, online net banking, and e-wallets may be used in some cases, possibly with additional charges.

Yes, the rates on Forex Aerowise, Tripmoney, and Makemytrip are updated in real-time, as they are connected to a live market data feed.

Absolutely. You can add multiple currencies and products to your order cart in one transaction on Forex Aerowise.

A fixed-rate order on Forex Aerowise allows you to lock in live rates for up to three working days. You'll need to pay a 2% refundable rate guarantee deposit, which is returned after the order completion.

A no-obligation order means you don't have to pay upfront to book the order. The rate is decided after fund realisation in the channel partner’s account. This order type doesn't guarantee a specific rate.

The limit is up to USD 250,000 per financial year under the Liberalized Remittance Scheme (LRS), which can be used for multiple trips.

Yes, you can carry up to USD 3000 in currency notes, with the rest in other forms like traveller's cheques or prepaid cards. Exceptions apply to specific countries and pilgrimages.

Yes, children have the same entitlements as adults, but minors below 14 cannot carry Forex cards or traveler's cheques.

Yes, under certain conditions, NRIs living in India for over 180 days and foreign nationals residing in India can purchase forex for personal travel.

Forex should be drawn within 60 days of travel, with exceptions for airline staff.

Yes, under the LRS, the total limit remains USD 250,000 per financial year. No forex is available for travel to Nepal and Bhutan.

Up to USD 250,000 per year, irrespective of the duration or number of trips.

A 'resident Indian' has been in India for more than 182 days during the preceding financial year, with specific exclusions.

Close relatives include members of a Hindu Undivided Family (HUF), spouses, parents, children, siblings, and in-laws, among others.

Yes, exceptions apply for travellers to specific countries and certain types of trips.

Orders, where no payment has been made, can be cancelled without charge. For orders with a refundable rate guarantee deposit, cancellation leads to the forfeiture of the deposit.

Several schemes allow for forex purchase/remittance, including leisure travel, business travel, emigration, education, medical expenses, maintenance of a relative abroad, real estate purchase, investment in foreign stocks, gifts, donations, and personal transfers to own bank accounts abroad.

Business travel includes international business trips sponsored by Indian firms, participation in international conferences, and specialised training/study tours.

Up to USD 250,000 annually for tuition fees, maintenance, and books.

Up to USD 250,000 for medical treatment abroad, and up to USD 25,000 for an accompanying attendant.

Up to USD 250,000 per financial year for employment abroad.

Gifts up to USD 2000 per financial year without declaration; beyond that, under LRS up to USD 250,000.

Up to USD 250,000 per person under the LRS.

There's no limit to the amount of forex non-residents can bring into India, but amounts exceeding certain thresholds must be declared.

Yes, under the LRS, resident Indians can invest up to USD 250,000 per financial year in overseas stocks, shares, and property.

Yes, under specific schemes, resident Indians can maintain foreign currency accounts in India.

Yes, up to USD 2000 in currency notes, traveller’s cheques, and foreign coins can be retained for future trips.

Yes, for specific cultural tours abroad, prior approval from the Ministry of Human Resources Development is required.

Yes, under the LRS, resident Indians can remit up to USD 250,000 per financial year for the maintenance of close relatives abroad.

To initiate a claim, you must email basic details of the customer and the type of loss to care@forexaerowise.com within 7 working days from the date of loss. All claim documents must be sent to Forex Aerowise's specified address within 12 days of blocking the card.

The insurance coverage applies only to primary cards, not to add-on cards. Coverage includes losses due to internet-based transactions, unauthorised usage, skimming, counterfeit, duplication, phishing, and compromised cards, subject to a maximum period of 30 days from the date of the first fraud. The policy excludes losses from systemic issues like breakdowns, hacking, cyberattacks, and transactions by persons known to the cardholder. Coverage is worldwide but applies only to international travel. Terrorism and fraudulent transactions by known persons are excluded.

The card liability cover extends to losses on the card due to internet-based transactions using the authorised CVV code. It doesn't cover misuse of the credit card on sites without authorised security status or transactions not confirmed by the host website. The policy also covers losses from unauthorised access to sensitive information like usernames and passwords.

An Authorized Dealer (AD) is an entity authorised by the Reserve Bank of India under Section 10(1) of FEMA, 1999, to deal in foreign exchange or foreign securities. This typically includes banks and a comprehensive list of ADs is available on the RBI website.

Authorised persons like AD Category-I banks and AD Category II, as well as Full-Fledged Money Changers (FFMCs), are permitted to sell foreign exchange for business and private visits.

Travelers can carry up to USD 3000 in foreign currency notes/coins per visit. The balance can be in store value cards, traveler’s cheques, or banker’s drafts. Higher limits apply to travellers going to Iraq, Libya, the Islamic Republic of Iran, the Russian Federation, the Commonwealth of Independent States, and for Haj/Umrah pilgrimages.

A resident returning from a temporary visit outside India (except Nepal and Bhutan) can bring up to Rs. 25,000. From Nepal or Bhutan, currency notes not exceeding Rs. 100 denomination are allowed. Non-residents, other than citizens of Pakistan and Bangladesh, can also bring up to Rs. 25,000.

No limit exists on how much foreign exchange one can bring into India. However, amounts exceeding USD 10,000 (or the equivalent in other currencies) in currency notes, bank notes, traveller’s cheques, or more than USD 5,000 in currency alone must be declared to Customs.

Foreign exchange for travel can be purchased in cash for amounts below Rs. 50,000. For amounts equal to or above Rs 50,000, payment must be made via a crossed cheque, banker’s cheque, pay order, demand draft, debit card, credit card, or prepaid card only.

Travellers must surrender unspent foreign exchange held in currency notes and traveller’s cheques within 180 days of return. However, they may retain up to USD 2,000 for future use or credit to their RFC (Domestic) Accounts.

Residents are allowed to hold foreign coins without any limit.

Dance troupes and artists undertaking cultural tours abroad need prior approval from the Ministry of Human Resources Development, Government of India.

The Ministry of Home Affairs oversees the FCRA, 1976. No specific RBI approval is required in this context.

Authorised banks can issue International Debit Cards and Store Value Cards for current account transactions within the LRS limit. Residents with foreign currency accounts in India or abroad can obtain International Credit Cards from overseas agencies, and charges can be met from these accounts or through remittances from India.

Taking personal jewellery abroad falls under the Baggage Rules of the Customs Department, Government of India, and does not require RBI approval. However, any necessary approvals from Customs Authorities should be obtained.

Residents in India are free to pay for the expenses of non-residents visiting India, including boarding, lodging, and travel within the country.

Residents may book tickets for travel from a third country to another third country. The cost of such tickets is part of the individual's LRS entitlement.

A resident individual can pay for the medical expenses of a non-resident Indian close relative in India, covered under “services related thereto” under FEMA regulations.

Residents in India can hold, own, transfer, or invest in foreign currency, securities, or property abroad if acquired while they were non-residents or inherited from a non-resident. They can also acquire assets abroad under the LRS.

The insurance won't cover losses incurred due to misuse of the credit card on unsecured sites, transactions not confirmed by the host website, or errors made by the host website. Also excluded are fraudulent transactions by individuals known to the cardholder, like family members, legal guardians, servants, or anyone with access to the card and PIN.